Returns

We stand by the quality of our products. In the unlikley event of a product failure, we’ll replace it -and that’s a promise.

If there is a problem with a correctly assembled and installed product, just take it back to the place where you bought it along with proof of purchase, and we will issue a full replacement.

If you have purchased one of our products through this web site and need to contact us, you can do so in many ways, please see our contact details.

If you are still unsure of our returns policy, please check out our terms and conditions within our main brochure, or e mail us at enquiries@loftshop.co.uk.